The Dream Team

A partnership between Beyond Vision and the Milwaukee Bucks 

By: Allie Shane, Communications Specialist 

In basketball, an assist happens when a player makes a successful pass to a teammate, resulting in a scored basket for their team. This term can be applied to the business world. When two organizations form a partnership or “team,” they assist each other in reaching collective success.  
 
MMAC is proud to highlight two members, Beyond Vision and the Milwaukee Bucks, whose partnership not only benefits both organizations, but also advances conversations surrounding inclusivity in the workplace.  ​

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Beyond Vision is a not-for-profit organization with deep Milwaukee roots, having served the visually impaired and blind community for over a century. Today, the organization has 101 employees, with 50 who are visually impaired or blind. Focused on employment opportunities and building workplace skills, Beyond Vision trains its employees within four service lines: assembly and packaging, kitting, machine shop solutions and call center service. Once trained, employees perform these roles for organizations looking to streamline specific operations.  
 
In early 2024, Beyond Vision streamlined the Milwaukee Buck’s call center. Beyond Vision employees now manage inbound calls for Buck’s home games and Fiserv Forum events.  
 
Before assuming call center responsibilities, employees obtain baseline computer skills and gain a strong understanding of the Job Access with Speech (JAWS) platform. They also familiarize themselves with the specific organization's website, current FAQs and procedures.  
 
Whether a person is inquiring about tickets, parking, schedules etc., Beyond Vision employees are skilled in providing helpful solutions.  

A major benefit of this partnership is that call center employees have the option to work from the comfort of their homes. This workplace flexibility eliminates a transportation barrier often faced by the visually impaired. ​
 

​“Partnering with Beyond Vision to support the Milwaukee Bucks on game days and events has been an incredibly rewarding experience. Beyond Vision's mission to empower individuals with visual impairments aligns seamlessly with the Buck’s commitment to fostering an inclusive and vibrant community. Together, we've created an environment where everyone can enjoy the excitement of the game and feel a sense of belonging. It's truly inspiring to see the positive impact we make both on and off the court, and I'm proud to be working with such a dedicated and compassionate team,” said Rodrick Cureton, a manager of impact and culture at the Bucks.
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Jordan Bloch, a Beyond Vision business development professional, expressed his gratitude for the individuals at the Bucks who made this partnership possible.  
 
“The Bucks are super enthusiastic about DEI and it’s important to give them credit… It is not easy to change what you are doing for gameday operations,” he said. 
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